Shipping FAQs

Generally orders are shipped within a day or two of the order being placed during our operational hours (Monday-Friday 10am to 5pm). Some custom products are made-to-order in which case, the description of the product will include that information. If an item is back ordered or delayed we try our best to indicate that on the product page. We will keep you informed of your order shipping times and tracking numbers throughout the processing of your order.

Because we sell such a wide variety of products – from small window cutting templates to the big and heavy windows themselves, our shipping options are somewhat complex!

We always strive to be competitive on shipping costs! Please feel free to contact us with any questions, we’re happy to help!

In addition to our standard shipping rates that you’ll be shown when checking out, we have the following special shipping options. If you have a large order with many different items, you’ll probably see many shipping prices with varies items grouped together. For instance, if you order a Battleborn battery and a refrigerator, those will be separate shipments – each with their respective costs. So, if it takes a while for an item to be added to your cart or for the cart page to load, it’s probably because we’re calculating the best shipping options for you.

On The Road? What Address to Use?

We understand that many of our customers are nomadic and therefore don’t have a traditional mailing address. If you want to order something to the area that you’re in or expect to be in when the package arrives, we recommend this article that details options for General Delivery to a USPS location or other alternatives like UPS.

Battleborn Batteries

$15 flat-rate ground shipping for each battery.

Lonseal Flooring

$45 flat-rate ground shipping for orders up to 25′ linear feet.

Refrigerators/Truck Freight

Some items such as refrigerators must ship via truck freight on a pallet. Please review the information on the product page for details. When you order items that require truck freight the shipping price will NOT be calculated during checkout and, instead, we will contact you with your shipping options and prices and you’ll have to place a separate order for shipping. You can contact us via email for phone for information on truck freight shipping prior to ordering.

Fiamma Awnings

Freight shipping costs are calculated when adding the product to your cart.

Lagun Table Mounts

$10 flat rate ground shipping for Lagun table mounts to USA addresses.


Smaller appliances will ship with either USPS, UPS or FedEx and you’ll see calculated rates based on the unit’s weight and size when checking out.

Some of the larger appliances we sell (like refrigerators) are too large for those carriers and must be shipped via truck freight. In order to give you some choice on delivery costs,  you will have two choices for shipping these items when you checkout.  1) we can have the item delivered to the nearest warehouse to you for a flat, $195. In most cases these warehouses are within an hour drive and in many cases much less than that. 2) we can ship directly to your shipping address for $295. This option is more costly but can be more convenient. Feel free to contact us if you want to know where the nearest freight warehouse is to you.

Thinsulate Insulation

Free ground shipping for all orders in the US!

Nomadic Cooling Air Conditioners

Flat rate $250 ground shipping to the continental US.

Fresair Cooling Units

Flat rate $65 ground shipping to the continental US.

RockyMounts BackStage Swing Away Bike Rack

Free ground shipping to the continental US.


Similar to appliances, some of the larger windows we sell cannot be shipped through UPS so they must be shipped with truck freight. For these windows we have a $85 per window flat rate for ground shipping. However, no window order 4x or more windows we have a maximum flat rate of $275 so you’ll never spend more than that for a window order – no matter how many windows you need.

We also offer free pickup of CR Laurence windows at whichever CL Laurence warehouse is nearest to you. Picking up CR Laurence van window(s) from the warehouse nearest to you saves you money on shipping while eliminating the risk of windows that are damaged during shipping! When you choose this option, we will notify you via email when your window(s) are ready for pickup.

Every week, CR Laurence distributes their windows from their factory in Los Angeles, CA to each of their warehouses (see locations below). So, generally speaking, an order for warehouse pickup takes about 4-7 days depending on where you are located in the country. However, we have no control over the actual manufacturing or shipping times and these estimates can change over time – particularly in times of high demand.

CR Laurence Warehouse Locations