Terms of Service & Privacy Policy

This Terms of Use Agreement (“Terms of Use”) applies to the use of the Vanlife Outfitters, LLC website located at VanlifeOutfitters.com (the “Site”).

Before you make a purchase from our store, you must first agree to be bound by these Terms and Conditions. IF YOU DO NOT AGREE, PLEASE DO NOT CHECK OUT OR USE THE WEBSITE.

Vanlife Outfitters, LLC reserves the right, at its sole discretion, to modify, add, or remove portions of this Terms of Use, at any time. It is your responsibility to check these Terms of Use each time before using the Site. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. You agree that all subsequent purchases by you will be subject to the terms and conditions of this Terms of Use, which shall apply until we post a modified Terms of Use and then in accordance with such modified Terms of Use. As long as you comply with these Terms of Use and any such modifications, Vanlife Outfitters, LLC grants you (“End User”) a personal, non-exclusive, non-transferable, non-sublicensable, limited privilege to enter and use the Site.

Return and Refund Policy

Vanlife Outfitters, LLC refund policy is valid for 30 days. You must request any refunds within 30 days of receiving your order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging – it must be in like new, resalable condition. You’ll also need the receipt or proof of purchase.

Shipping costs are not refundable once an order has shipped.

  1. Returns for non-defective products are subject to a 10% restocking fee unless otherwise specified below.
  2. 3M Thinsulate and Low-E insulation are both subjected to a higher, 20% restocking fee because of the cost of shipping the material.
  3. For orders with windows, if you cancel your order after your windows have shipped, you will pay the shipping costs plus a 30% restocking fee.
  4. Water tanks have a 15% restocking fee.
  5. Van Wife Components products have a 25% restocking fee.
  6. For customers purchasing Webasto SmarTtemp 3.0 agree that they have researched their heater and it is a compatible North American unit. If they did not confirm this and the unit is not compatible there is a 15% restocking fee.

To start a return, you can contact us at orders@vanlifeoutfitters.com. If your return request is approved, we will send detailed instructions on how to return the product(s) to us. Please do not send any product(s) back to us without getting a return authorization.

Customers are responsible for return shipping costs.

Damages / Issues / Missing Items Wrong Items
Please inspect your items immediately after they are delivered or picked up and contact us right away if they appear to be defective, damaged or if you receive the wrong item(s) or if any items are missing so that we can work with you to resolve the problem as quickly as possible. This includes removing products from the packaging (please keep the packaging) to make sure that there is no damage or missing items. For standard deliveries (FedEx, UPS, USPS), Vanlife Outfitters, LLC is not responsible for damage, missing or incorrect parts after the product has been installed and/or 15 days from the day your order is delivered or picked-up (whichever comes first). After 30 days it starts becoming increasingly difficult to get support from the manufacturer. For freight deliveries, Vanlife Outfitters is not responsible for damage, missing or incorrect parts after the product has been installed and/or 5 days from the day your order is delivered or picked-up (whichever comes first).

Freight Deliveries
Please use a shipping address that is accessible by a semi-truck and, if possible, please use a commercial shipping address. When your shipment arrives, it is critical that you inspect it for any damage immediately on arrival. If the item is badly damaged, refuse the delivery. Do not assume that a packing box in good condition implies a unit in good condition. Please inspect for any concealed damage as well. The driver must wait for you. If there is any damage, you MUST note it on the bill of lading before you sign it and save all packing materials. If damage is not noted at delivery or the packaging has been discarded, we will not be able to file a claim on your behalf, and we will be unable to accept a return on the damaged item. More information available here.

Terminal shipments must be picked up from the terminal within 48 hours of the package arriving at the terminal or the customer may be responsible for daily storage fees.

Exceptions / Non-Returnable Items
No Returns on batteries or electrical products. No returns offered on products that were sold “on sale” or “on clearance”.  No returns on products that have been customized or cut to specific lengths such as grey water tanks with custom-added fittings or Lonseal Flooring cut-to-length, trim, etc. No returns on adhesives.

Exchanges
If you wish to exchange a product, the original product must be sent back to us and received prior to the new item being sent out. In some cases you may wish to re-order the item with a new order for faster delivery and then receive a refund on a returned item once it arrives at our warehouse. Exchanges for non-defective products are subject to a 10% restocking fee. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Refunds
We will notify you via the email address associated with the order as soon as we’ve received and inspected any returned items. At this point you will either receive the refund (less any processing or restocking fees) directly to the original payment method or a detailed explanation for any items that will not be refunded. Keep in mind that refunds may take many days to appear on your bank or credit card account – this is not something we can control and is a function of your bank or credit card company.

Missing Deliveries
All of our shipments are sent with tracking information from the carriers. We consider a package delivered and fulfilled to our customers once the carrier/shipper (UPS, USPS, FedEx, freight companies, etc.) indicates it has been delivered. Unfortunately, if you are missing a package that has been marked as delivered by the carrier, we have no recourse with the carrier and we will have to assume that the package was misplaced or stolen from the delivery location and refer you to your local law enforcement agency.

Electrical/Power System Products
When purchasing electrical system components, the customer acknowledges that they are responsible for installing the products safely according to the manufacturer's guidelines and using the correct wiring and configuration. Any damage caused to products, vehicle or person is the sole responsibility of the customer. The team at Vanlife Outfitters is happy to answer any product questions and we'll do our best to help you design and troubleshoot your system. We also offer a wide range of example power systems and other informational content. If you need help understanding power systems, designing your particular power system or troubleshooting complex issues on systems we did not provide/sell, we offer consulting services for camper van electrical systems. We highly recommend that you have your electrical system installed by a qualified ABYC or Victron Energy certified technician.

Cancellations

Please be advised that any order paid with a credit or debit card has a 3% cancellation fee regardless of when the cancellation is requested. This is due to our payment processor fees. Therefore, we encourage you to contact us with any questions or concerns prior to placing an order. In particular, if you are ordering a large item such as an appliance that requires freight shipping and wish to know the total shipping costs prior to making a decision to purchase you can contact us for a shipping quote prior to checking out.

Special Offers / Sales

Free T-Shirt Offer: Only valid for a single cart of over $1000. *Past purchases cannot be combined with current purchases to qualify for a T-shirt.

All sale items are while supplies last.  Sales may be ended at any time without notice.

Sales, special offers and promotions are not retroactive and cannot be applied to past purchases.

Shipping

We will make every effort to ship orders promptly, but we cannot guarantee delivery by a specific date. Shipping costs and delivery times may vary depending on the shipping method selected and the destination. The Site attempts to calculate accurate shipping costs at checkout but there may be situations where shipping costs for the order must be adjusted after the order is placed and the initial payment was made. In those situations, we will send you a “shipping adjustment” order to be paid prior to the order shipping to you. We are not responsible for any delays or other problems caused by shipping carriers or other third parties.

Please review our shipping FAQs page for additional information on product shipping.

 

Other Important Terms & Conditions

1. Content, Copyright and Trademark Notice
All text, images, graphics, user interfaces, photographs, trademarks, logos, artwork and other content on the Site (collectively, “Content”), including but not limited to the design, selection, arrangement, and coordination of such content on the Site is owned or licensed by or to Vanlife Outfitters, LLC, and is protected by copyright and trademark laws, and various other intellectual property rights laws. Except as expressly provided in this Terms of Use, no part of the Site and no content may be reproduced, recorded, retransmitted, sold, rented, broadcast, distributed, published, uploaded, posted, publicly displayed, altered to make new works, performed, digitized, compiled, translated or transmitted in any way to any other computer, website or other medium or for any commercial purpose, without Vanlife Outfitters, LLC’s prior express written consent. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trade secrets, trade dress, rights of publicity, or trademarks with respect to any of the content, and Vanlife Outfitters, LLC reserves all rights not expressly granted hereunder. Vanlife Outfitters, LLC expressly disclaims all responsibility and liability for use by you of any content obtained on or in connection with the Site.

2. Use of Site
You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) making purchases; (iii) reviewing/changing purchases; and (iv) making use of other facilities that may be provided on the website.

The use of automated systems or software to extract data from this website for commercial purposes, (‘screen scraping’) is prohibited unless the third party has directly concluded a written license agreement with Vanlife Outfitters, LLC.

You agree to provide Vanlife Outfitters, LLC with accurate, current, and complete information about yourself and your billing information as prompted by the checkout process. You may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, probe, test, or monitor any portion of the Site or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or any of the systems or networks comprising or connected to the Site.

You also agree that Vanlife Outfitters, LLC may, in its sole discretion and without prior notice to you, terminate your access to the Site for any reason, including without limitation:

  1. attempts to gain unauthorized access to the Site or assistance to others attempting to do so
  2. Overcoming software security features limiting the use of or protecting any content
  3. Discontinuance or material modification of the Site or any service offered on or through the Site
  4. Violations of this Terms of Use
  5. Failure to pay for purchases
  6. Suspected or actual copyright infringement
  7. Unexpected operational difficulties
  8. requests by law enforcement or other government agencies.

You agree that Vanlife Outfitters, LLC will not be liable to you or to any third party for termination of your access to the Site.

3. Consent To Collection, Use, and Disclosure of Your Personal Information
As more fully described in the Privacy Policy, you must disclose certain Personally Identifiable Information to use the Site, register, and make purchases. As a condition of registering with the Site or making any purchases of any products and/or services or conducting any transactions, you represent that you have first read the Privacy Policy and consent to the collection, use, and disclosure of your Personally Identifiable Information and Non-Personally Identifiable Information as described in the Privacy Policy. Our Privacy Policy will change from time to time, and as a condition of browsing the Site, using any features, or making any purchase, you agree that you will first review the Privacy Policy before making any initial or subsequent purchases. While Vanlife Outfitters, LLC takes reasonable steps to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information. In no event shall Vanlife Outfitters, LLC or its affiliates be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special, or otherwise) arising out of, or in any way connected with, a third party’s unauthorized access to your personal information, regardless of whether such damages are based on contract, strict liability, tort or other theories of liability, and also regardless of whether Vanlife Outfitters, LLC was given actual or constructive notice that damages were possible.

4, Consent To Our Communication With You by Email
Each time you purchase through the Site, you grant permission for Vanlife Outfitters, LLC to contact you at your e-mail address. You will also be subscribed to our email newsletter but may opt out of receiving that at any time.

5. Terms of Sale, Methods of Payment, Credit Card Terms and Taxes
To purchase any goods and/or services on the Site, you must (a) be at least eighteen (18) years of age or the applicable state age of majority

All payments must be made by ACH, VISA, MasterCard, American Express, Discover, Apple Pay, or Google Pay (each of which may be removed by Vanlife Outfitters, LLC at its sole discretion). Unless expressly set forth on the Vanlife Outfitters, LLC site, we do not accept any other payment form. If we offer or accept any other form of payment, you hereby agree to all restrictions, terms, and conditions associated with such additional form of payment. Your card issuer agreement governs your use of your designated card, and you must refer to that agreement and not this Terms of Use to determine your rights and liabilities as a cardholder. You agree to pay all fees incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify Vanlife Outfitters, LLC of any discrepancies within ten (10) days after they first appear on your credit card or bank statement, you agree that they will be deemed accepted by you for all purposes. If Vanlife Outfitters, LLC does not receive payment from your credit card issuer or its agent or bank, you agree to pay all amounts due upon demand by Vanlife Outfitters, LLC or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use, or value-added taxes. Vanlife Outfitters, LLC shall attempt to automatically charge and withhold the applicable sales tax for orders.

6. Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify the acceptance of your order, nor does it constitute confirmation of the offer to sell. Vanlife Outfitters, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. Vanlife Outfitters, LLC further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by Vanlife Outfitters, LLC upon shipment of products or performance of services that you have ordered, as indicated by the servers. The title to goods passes to you upon delivery to the common carrier. We may require additional verifications or information before accepting any order.

7. No Responsibility To Sell Mispriced Products or Products With Typographical Errors
We are not responsible for typographical, technical, or descriptive errors of products herein, as product data (images, descriptions, specifications) is uploaded automatically to our website from the manufacturer of the products that are listed for sale. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from suppliers, we shall have the right to refuse and or cancel any orders placed for any product listed at the incorrect price or with any typographical error. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed or fulfilled.

  • We manually correct manufacturer pricing errors when we learn about them.
  • We manually correct manufacturer product data errors when we learn about them.
  • Incorrect prices sometimes appear on the Site, despite our best efforts as our systems are automated.
  • When the correct price of a product is less than the stated price, we will charge you the lesser amount.
  • When the correct price of a product is higher than the stated price, we will cancel the order and notify you of such cancellation.
  • We are under no obligation to provide any product to you at the incorrect (lower) price, even after we send you an order confirmation or a shipping confirmation.
  • We are under no obligation to provide any product to you that has typographical errors, even after we send you an order confirmation or a shipping confirmation.

8. Modifications to Prices or Billing Terms
Vanlife Outfitters, LLC reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on the site.

9. Indemnification
You agree to indemnify and hold harmless Vanlife Outfitters, LLC and its parents, sister companies, subsidiaries, affiliates, service providers, other End Users, distributors, licensors, officers, directors, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right.

10. Disclaimer of Warranties
The site, products, services, content, software, artwork, data, and information are provided “as is.” all of Vanlife Outfitters, LLC’s physical products are guaranteed against material defects for thirty (30) days from the date of invoice by the manufacturer. Except as expressly stated herein, Vanlife Outfitters, LLC expressly disclaims all warranties and/or conditions, express or implied, as to any matter whatsoever relating to or referenced by the Vanlife Outfitters, LLC site, including, but not limited to, the implied warranties and/or conditions of merchantability or quality of data and fitness for a particular purpose, suitability, title, non-infringement, or correspondence to description.

11. Limitation of Liability
The information provided on the Site’s blog is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the accuracy, completeness, reliability, or suitability of the information contained in the blog for any purpose. You acknowledge that any reliance you place on such information is strictly at your own risk.

The entire risk arising out of the use of the site, the use of any information, products and/or services offered on or in connection with the site, and/or the use of any content and/or digital downloads remains with you. In no event shall Vanlife Outfitters, LLC or its licensors, officers, directors, employees, agents or affiliates be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of this terms of use or the use of or inability to use any products, services, content and/or digital downloads, with the delay or inability to use the Vanlife Outfitters, LLC site or related services, the provision of or failure to provide products or services, or for any information, software, products, services and content obtained through the site, or otherwise arising out of the use of the Vanlife Outfitters, LLC site whether based on contract, tort, negligence, strict liability or otherwise even if Vanlife Outfitters, LLC has been advised of the possibility of such damages. Notwithstanding anything else in this terms of use or posted on the site, the maximum liability that Vanlife Outfitters, LLC shall have is limited to any amounts paid to Vanlife Outfitters, LLC by the end user. Order information such as a billing or shipping address that is inaccurate or incomplete may result in delays that shall not be the responsibility of Vanlife Outfitters, LLC. You acknowledge and agree that the limitations of liability, disclaimers of warranties, and limited remedies set forth herein represent an inseparable allocation of risk (including, without limitation, in the event of a total and fundamental breach of this terms of use) that is an essential basis of the bargain between the parties.

12. Policy to Terminate Privileges for Copyright Infringement.
Pursuant to 17 U.S.C. § 512 as amended by Title II of the Digital Millennium Copyright Act (the “Act”), Vanlife Outfitters, LLC will terminate the account of any customer, or vendor who uses his or her privileges to unlawfully transmit copyrighted material without a license, valid defense or fair use privilege to do so. After proper notification by the copyright holder or its agent to the Vanlife Outfitters, LLC and later confirmation through a court order or an admission by the customer that an account has been an instrument of unlawful infringement, Vanlife Outfitters, LLC will terminate the infringing customer’s account. Vanlife Outfitters, LLC may also in its sole discretion decide to terminate a customer’s account privileges prior to that time if it has a good belief that infringement has in fact occurred. In addition, pursuant to 17 U.S.C. § 512(c), Vanlife Outfitters, LLC has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. Vanlife Outfitters, LLC respects the intellectual property of others and we ask that others do the same. If you believe that your copyright has been infringed through the Vanlife Outfitters, LLC website, please contact Vanlife Outfitters, LLC via email.

Any written notice describing the infringing activity must include the following information, or it will be ignored:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of content that is allegedly infringed.
  • A description of the allegedly infringing work or material.
  • A description of where the allegedly infringing material is located on the site.
  • A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law.
  • A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner.
  • Information reasonably sufficient to allow us to contact you, including e-mail address.

13. Credentials
You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device.

14. Pricing & Availability
The Site offers a variety of products and services for sale. All products and services are subject to availability, and prices are subject to change without notice. Pricing changes cannot be applied retroactively to past orders.

15. Optional Tools & Third-Party Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

16. Third-Party Links
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

17. Affiliate Link Disclosure
The Site’s content includes the use of affiliate links. Affiliate links are special URLs that track the traffic sent to a particular website from our Blog. When you click on these links and make a purchase, we may earn a commission or receive some other form of compensation from the merchant or advertiser.

When we recommend a product or service on the Site and provide an affiliate link to that product or service, it means that we have partnered with the merchant or advertiser and may receive compensation if you choose to make a purchase through that link.

We only promote products and services that we genuinely believe in and that we think will be valuable to our customers. Our editorial content is not influenced by our affiliate partnerships, and we strive to provide honest and unbiased information at all times.

By clicking on our affiliate links and making a purchase, you are helping to support the Site and the work that we do. We appreciate your support and want to assure you that it comes at no additional cost to you.

18. Conflict of Terms
If there is a conflict or contradiction between the provisions of this Site Terms of Use and any other relevant Terms of Use, policies or notices, the other relevant Terms of Use, policies or notices which relate specifically to a particular section or module of the Site shall prevail in respect of your use of the relevant section or module of the Site.

19. Entire Agreement
The above Terms of Use constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Vanlife Outfitters, LLC. Any waiver of any provision of the Terms of Use will be effective only if in writing and signed by the owners of Vanlife Outfitters, LLC

20. Intellectual Property
You acknowledge that the Site have been developed, compiled, prepared, revised, selected and arranged by the Vanlife Outfitters, LLC and others through the expenditure of substantial time, effort and money and constitutes valuable intellectual property and trade secrets of the Vanlife Outfitters, LLC and others. It is our policy to enforce our intellectual property rights to the fullest extent permitted under law. The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Vanlife Outfitters, LLC  or third parties and cannot be used without the written permission of Vanlife Outfitters, LLC or the third party that owns the Marks. The Site is also protected as a collective work or compilation under U.S. copyright and other foreign and domestic laws and treaties. Users are prohibited from using (except as expressly set forth herein), transferring, disposing of, modifying, copying, distributing, transmitting, broadcasting, publicly performing, displaying, publishing, selling, licensing, or creating derivative works of any content on the Sites for commercial or public purposes. Nothing contained herein shall be construed by implication, estoppel or otherwise as granting to the user an ownership interest in any copyright, trademark, patent or other intellectual property right of the Vanlife Outfitters, LLC or any third party.

Vanlife Outfitters, LLC exclusively owns all worldwide right, title and interest in and to all documentation, software, contents, graphics, designs, data, computer codes, ideas, know-how, “look and feel,” compilations, magnetic translations, digital conversions and other materials included within the Site and related to the Site and all modifications and derivative works thereof, and all intellectual property rights related thereto.

21. Contact Information
Questions about the Terms of Use should be sent to us at orders@vanlifeoutfitters.com.

22. Governing Law
By visiting Vanlife Outfitters, LLC and the Site,  you agree that the laws of the state of Florida without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Vanlife Outfitters, LLC. You further agree that any such disputes or litigation will be filed in and subject to the courts located in Florida.

 

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Vanlife Outfitters, LLC (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at orders@vanlifeoutfitters.com.com or by mail using the details provided below:

Vanlife Outfitters
Attention: Privacy Compliance Officer
Vanlife Outfitters, LLC
1150 Snead Ave
Sarasota, FL  34237